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Towing FAQ

Rick S • Aug 06, 2021

Towing FAQ

There is no worse feeling than being on the side of the road with a breakdown. Furthermore, not knowing what to do in a situation like this can only feed the heir of exhaustion. Having a plan ready before an incident occurs will save people time and headaches. If you have ever been traversing the roads in Arizona and seen an unwilling party broken down on the side of the road and thought, “That looks rough.” Then read on to find out more about how you can prepare yourself to be in that situation.
 
FAQs About Vehicle Towing:
How Long Will it be Before the Towing Company Arrives?
There are many factors that will play into the response time of the team coming to execute the tow. Most operators will give you a firm indication of time with an average being around 30 to 45 minutes. Depending on the location of the breakdown or accident, the time to arrival may be extended due to travel time or business of the hour. Taking a mental of the timeframe will allow you to get a better idea of when the team will arrive.
 
Where is my Car Being Towed?
The right towing company will take the vehicle anywhere you want within a certain radius of the pickup location. Some companies charge per mile, keep this in mind when deciding where you need the vehicle to be taken. If the party being towed is not asked where they want the vehicle towed, this often might indicate that it is being taken to a towing yard; or worse, it is a scam. Make sure to have clear directions for the towing company as to where you need the vehicle to end up.
 
What Classification of Vehicles Do You Tow?
Some towing service providers only offer flatbed vehicle towing, which means that they will not be able to tow heavy equipment, machinery, or other large pieces. It is important for a caller to identify exactly what their vehicle is and give an accurate description of the service needed. This will save time by giving the operator a snapshot at what equipment will be needed to do the job safely and timely. Most towing companies can handle all civil towing jobs from heavy vehicle and machinery, to motorcycles and scooters.
 
What Is the Cost and Are There Any Additional Fees?
A word of wisdom from decades of towing mishaps: always get an initial quote before hiring a towing team. The odds are if a towing company cannot provide a ballpark estimate over the phone, then there could be hidden fees or miscellaneous charges they might be hiding. Make sure to avoid these companies and go with forthright and honest estimates.
 
Be sure that the towing company you hire meets these specific guidelines, it will be a money-saving step that you will not regret. Unqualified towing companies can cause severe damage to your vehicle which will accrue hundreds or thousands of dollars in damage repair costs.
 
Make sure to hire the team that knows what they are doing with decades of experience. At NOZ Towing, we have the equipment, expertise, and curtesy to make your day a little better. For further inquiries and questions, give us a call at the number below. We are open 24/7, 365 days a year. 

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